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ATA Plans for Increased Attendance at the 2010 Convention & Expo

The American Teleservices Association’s (ATA) 2010 Convention & Expo themed, “Discover the Magic of Great Customer Contact” will provide specific steps to contact center professionals across the US...

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Call Center Week: June 04-08, 2012 (save 10%)

June 04 – 08, 2012 Call Center Week 13th Annual Call Center Week: Continue the Multi-Channel Excellence Journey Caesars Palace, Las Vegas , NV Call Center Week announced the new dates for their 2012...

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Check Out These Pictures From Call Center Week

The 14th Annual Call Center Week Conference is wrapping up. Selected pictures of attendees, speakers, and vendors are available on the Connections Magazine Flickr page. Extended coverage of the event...

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ResortCom President Keynotes Call Center Week

Alex Marxer, president of ResortCom International, serving the timeshare industry, spoke at the 15th Annual Call Center Week. His topic, “The Quest for the Modern Contact Center,” addressed the...

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USA’s Leading Call Center Event is Going to Africa

TARP Worldwide research shows that across most markets, two-thirds of customers make their decisions based on convenience and service, as well as the price. Call Centre Week in America has addressed...

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16th Annual Call Center Week: June 15-19, 2015

16th Annual Call Center Week June 15-19, 2015 The Mirage, Las Vegas, NV More info: www.callcenterweek.com, 800-882-8684, enquiry@iqpc.com (Register with the code “16CCW_CONNECTIONS” and save 15%.)

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